***NOTE: ALL SERVICES PAID FOR ARE NON-REFUNDABLE.***
**Introduction**
This Privacy and Information Safekeeping Policy outlines Clats Legals' commitment to safeguarding the personal and confidential information of our clients. Clats Legal recognizes the importance of privacy and is committed to protecting it while providing quality legal services. Services are provided in English only.
**Data Collection and Use**
Clats Legal will collect personal information lawfully and fairly, with your knowledge and consent. The information collected is solely for the purpose of providing legal services, administering client relationships, and as required by law. Clats Legal will NEVER share, sell or disclose any of your information under any circumstances, unless required by law.
**Information Safekeeping**
Clats Legal employs robust security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our data storage systems are secure, and only authorized personnel have access to your personal information.
**The integrity of our communication systems:**
1. Malware and Virus Scanning:
All inbound and outbound emails are rigorously scanned for malware and viruses. Our advanced scanning tools are designed to detect and prevent any threats, ensuring the safety and confidentiality of your electronic communications.
2. Email Encryption:
Clats Legal will use email encryption services when necessary to further secure the transmission of sensitive information. This encryption protects your data against unauthorized interception and access during email communication. Secure communications between our clients are essential.
**Disclosure of Information**
Clats Legal does not disclose any personal or confidential information without your express consent, except as required by law or as necessary to provide our legal services.
**Access and Correction**
You have the right to access and correct your personal information held by us. Clats Legal strives to ensure your information is accurate, complete, and up-to-date.
**Respectful Communication Policy**
Clats Legal is committed to maintaining a professional environment where respect and civility are upheld. We do not tolerate any form of aggression, verbal abuse, or disrespectful behavior. Engaging in such conduct may lead to denial of service. We appreciate your cooperation in fostering a constructive and respectful atmosphere.
**Accessibility**
Clats Legal is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee equal access to our services and resources.
**Call Recording Policy**
Please be advised that your calls with Clats Legal may be recorded if necessary. When initiating or receiving a call, you consent to the recording of your call. If you do not wish to be recorded, please inform Clats Legal at the beginning of your call, or consider using alternative methods of communication, such as email, chat bot or live chat support. The recordings are for internal use only and will NEVER be shared.
**Changes to the Policy**
Clats Legal reserves the right to modify this Privacy and Information Safekeeping Policy at any time. Changes will be effective immediately upon posting on this website.
**Contact Us**
If you have any questions or concerns about our handling of your personal information or this policy, please contact us at info@clatslegal.ca
This policy affirms Clats Legal Incorporated has a steadfast commitment to safeguarding your personal and confidential information, ensuring that your trust in our legal services remains unwavering.